Sales SUPPORT and ASSISTANCE

After Sales Service & Support

Scientronics Trading LLC believes customer experience helps to transform and grow in business eventually. Behind every support, to our client, we are committed to providing best services, first class quality and first class after sale services because we know that happy and delighted employees make for happy, satisfied clients.

Our 24 hrs high-quality service is provided to our customers by

• Sales Department
• Customer Service Department
• Technical Department
• Logistics Department

ensuring that our customers get timely obtained satisfying services.

At Scientronics Trading LLC, employees are our most valuable assets. So, keeping that in our mind we know that happy, satisfied, motivated and rewarded employee are the best way to deliver excellent services to our clients and building a world class organization to work.

Our Sales Services and Support team highlights in

• Providing troubleshooting assisting our customer's query
• Providing data and guides our sales department.
• Managing sales tracking tools and report on important information.
• Keep a tap on new products and feature launches and ensure sales team is on track.
• Suggesting sales process improvements.

We support different channel as

• Phone Support: Customer speaks directly with our experts hence providing instant support over the phone.
• E-Mail Support: E-mail support is mainly for web-based assistance to our customers. Here the customer can raise ticket of the issue to help keep track of follow-up for further correspondences for a customer.
• On-site Support: We have well-skilled experts also assist on-site support depending on the occasions and type of issue persist.

During current digital world, Social Media such as Facebook, Twitter plays a pivot role in supporting our customer instantly, which has been the most reliable source. We take each customer feedback on serious note and our team of support experts work on it to provide the best possibility services.